Store Policies

SHIPPING

Orders for in stock items will be shipped within 1-2 business days. Once shipped, you’ll get a shipping confirmation e-mail from us.

DOMESTIC ORDERS

We ship domestic orders via USPS and UPS. We offer $6 flat rate shipping for orders under $60, and $12 flat rate shipping for orders up to $355 (US only). Shipping on all other orders is calculated based on the weight and dimensions of the items. You can select from a range of shipping services at checkout.

INTERNATIONAL ORDERS

We ship international orders via USPS, UPS, and DHL. We offer $25 flat rate shipping for orders to Canada up to $355, and $35 flat rate shipping for orders to Europe + Asia up to $20. Shipping on all other orders is calculated based on the weight and dimensions of the items. You can select from a range of shipping services at checkout. If you are not able to ship to your country, send us an email and we will get you a quote.

Customs duties or fees are billed to the customer.

RETURN POLICY

Products may be returned in NEW condition within 14 days of delivery. Items must be in unused, original condition. Contact us at info@ILEquipment.com to request a RA#. Custom orders and discounted item sales are final. We do not refund shipping costs.

WARRANTY

We stand behind our products. All products have a lifetime warranty against manufacturing defects. Warranty does not cover normal wear and tear, incidental damage, or improper care. If there’s ever a problem, email info@ILEquipment.com and we’ll arrange a repair as long as it meets this criteria.

TAXES

Orders shipped within California are charged sales tax.